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What our clients are saying

Treating acute pain at West London Osteopathy & Acupuncture Clinic

Treating acute low back pain at West London Osteopathy & Acupuncture Clinic

DATA PROTECTION

All your data is protected and kept confidential. All records and information will be kept with your confidence and security in mind. We are registered with the Information Commissioner’s Office (ICO). Please note that we reserve the right to ask your consent to deal or contact with others on your behalf and may require the presence of a consenting adult in order to care for Children. Should you wish for a copy of your records at any time, please contact us. In line with legislation, we reserve the right to charge an administration fee.


APPOINTMENT CANCELLATION POLICY

We understand that situations arise in which you must cancel your appointment. 

It is, therefore, requested that if you must cancel your appointment you provide more than 48 hours notice. This will enable another person who is waiting for an appointment to be scheduled. Appointments which are cancelled with less than 48 hours notification will be subject to a full cancellation fee. The Cancellation and No Show fees are the sole responsibility of the patient and must be paid in full before the patient’s next appointment. 

 Questions about the cancellation and no-show fees should be directed to the Management or Accounts Department by emailing [email protected]


PREPAYMENT OFFERS & REFUND POLICY ON PACKAGES
Requests for refunds should be made in writing to [email protected]

There will be a 20% admin fee on any refund including packages.

If in case due to unforeseen circumstances you have changed your mind about your treatment, please let us know in good timing i.e. within 12 days. There will be a 20% admin fee on any refund including packages. Cancellations and refunds are available within 12 days of purchase. In the event you cancel after 14 days we will refund 50% of total treatment. We can't offer refunds or exchanges on treatment (services) rendered. If you haven’t attended the clinic within 30 days, it will be assumed that you are unable or have become an inactive patient and your file will be removed. We are able to accept payments by cash or card. We are currently able to take MasterCard, Maestro, Apple Pay. We also accept payments online via invoice or bank transfer on arrangement.


PAYMENTS

We are able to accept payments by cash or card. We are currently able to take MasterCard, Maestro, Apple Pay.We also accept payments online via invoice or bank transfer on arrangement.


Contact Us

Appointments & Clinic Directions

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What our clients are saying

I was in quite a lot of pain before I discovered this place. It has been thee best place I've ever been to and I've had my fair share of chiropractors, Osteopath's and physio's in the past. Nillie works magic. 

Highly recommended.

Nina MacLeod

Broadcast Journalis

Get in touch!

Address

West London Clinic

80-82 Chiswick High Rd

London

W4 1SY

Contact

Tel: 08009949525

[email protected]

Hours

Mon - Fri 8:30am - 9:00 pm

Saturday 8:30am - 3:00 pm

Sunday Closed

Social

Get in touch!

Address

West London Clinic

231B Old Brompton Rd

Kensington

London

SW5 0EA

Contact

Tel: 08009949525

[email protected]

Hours

Mon - Fri 8:30am - 9:00 pm

Saturday 8:30am - 3:00 pm

Sunday Closed

Social

Get in touch!

Address

West London Clinic

78 Harley Street

London 

W1G 7HJ

Contact

Tel: 08009949525

[email protected]

Hours

Mon - Fri 8:30am - 9:00 pm

Saturday 8:30am - 3:00 pm

Sunday Closed

Social

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